After-hours calls for a contractor
An AI voicemail agent collects job type, ZIP, and urgency, then texts the homeowner a confirmation and notifies your on-call line for emergencies.
Applied AI for service businesses
AI pipelines and agents for calls, texts, and chat.
We build applied AI: pipelines and agents on top of modern LLMs, wired into how you already work. That includes automated AI voicemail agents, SMS text agents, website chat agents, and anything that helps a local service business capture and qualify leads without drowning in busywork. For non-model automation and dashboards alone, see tooling and web development.
Who this is for
Service businesses that want AI in the field, not in a slide deck.
We help you design and ship AI agents and pipelines using current LLMs and voice or messaging providers. You get clear behavior, handoff rules, and integrations your team can rely on. We are not here to train foundation models; we are here to put applied AI to work for calls, texts, chats, and back-office steps.
- Local service businesses that want callers and texters handled faster without adding headcount
- Owners who want an AI agent on the phone, in SMS, or on the website with clear scripts and handoff rules
- Teams ready to connect LLMs to real tools: CRM fields, calendars, webhooks, ticketing, and your own data
What we build
Applied AI, pipelines, and agents.
Everything below is work we can scope with you end to end: architecture, prompts, tools, telephony or SMS hooks, and launch support for local service companies.
Applied AI pipelines
We design and build pipelines end to end: ingest, retrieval, tool calls, model steps, logging, retries, and human handoff when the case needs a person.
Modern LLMs
We work comfortably with current hosted models and APIs (for example OpenAI, Anthropic, Google Gemini, and others) and help you pick the right model for cost, speed, and quality.
AI agents for your business
From single-channel helpers to multi-step agents: goals, tools, memory where it helps, and guardrails so the agent stays inside what you allow.
Voice and voicemail AI agents
Automated AI voicemail and call flows that greet callers, qualify leads, capture job details, and route or schedule without losing the human option.
Text agents
SMS agents for missed-call follow-up, appointment reminders, or scripted conversations that match your tone and escalate when needed.
Chat agents
Website or portal chat that answers from your approved content, books or captures leads, and hands off cleanly to your team.
Examples
How service businesses use these agents.
Missed-call text agent
When nobody picks up, an SMS agent sends a short reply with booking or estimate links and logs the lead in your sheet or CRM.
Website chat that books
A chat agent answers FAQs from your real pricing and service pages, then offers slots or a form so you stop losing mobile visitors.
Pipeline behind the scenes
Transcripts, tags, and summaries flow into Slack, HubSpot, GoHighLevel, or a database so dispatch and sales see one thread, not ten tabs.
Process
How we ship agents and pipelines.
01
Define the agent and channels
Voice, SMS, chat, or all three. We lock goals, scripts, what it may promise, and when it must transfer to a human or voicemail.
02
Design the AI pipeline
Steps, tools, retrieval, and model choices wired together so each request is traceable and you can change one piece without rebuilding everything.
03
Integrate LLMs and providers
We connect the LLMs and telephony or messaging providers you need, with keys stored properly and fallbacks if an API is slow or down.
04
Test like a real customer
Role-play calls, texts, and chats against your scenarios until tone, handoff, and data capture feel right for your market.
05
Launch, monitor, improve
We go live with logging and simple dashboards so you can tune prompts, routing, and business rules as real traffic comes in.
FAQ
Straight answers.
- Can you build an AI agent that answers my phones?
- Yes. We can scope voicemail and call-routing agents that use modern speech and LLM backends, with scripts and escalation paths you approve. Compliance and carrier rules vary, so we plan that up front.
- Which LLMs do you support?
- We are comfortable with the major hosted APIs and models available today. The right choice depends on latency, cost, and whether you need voice, long context, or strict tool use.
- How is this different from a generic chatbot widget?
- We build applied pipelines and agents tied to your services, area, and tools. That means retrieval from your content, CRM or calendar actions, and behavior you can iterate on, not a one-size script.
- What does a first agent or pipeline cost?
- After a short scope call you get a fixed price for a defined channel or flow. Larger multi-channel programs split into phases so you can ship voice or SMS first, then add chat or back-office steps.
Want an AI agent on voice, SMS, or chat?
Tell us what channel you want first and what a win looks like. We help with everything you need to create the agent, connect LLMs, and run a pipeline you can trust.
Get in touch